Omega Healthcare’s IT environment had become fragmented across multiple hyperconverged and standalone servers, spread over 13 global delivery centers and supporting more than 35,000 employees operating 24/7. This complexity made it harder to manage systems, control costs, and reliably support mission-critical healthcare workloads.

By moving to Dell Private Cloud, Omega Healthcare wanted to:

• Simplify operations by unifying compute, storage, and networking on a single, standardized platform.
• Streamline lifecycle management and reduce manual effort through automation and orchestration.
• Control virtualization licensing and vendor choices instead of being locked into fragmented solutions.
• Scale resources independently (compute and storage) to match growth and workload demands.
• Standardize architecture so it could be deployed consistently in any location worldwide.

This modernization is a core part of Omega’s plan to become a billion-dollar business by 2030, while continuing to support always-on clinical and financial workflows for leading U.S. hospitals and healthcare providers.

For Omega Healthcare, availability is a core design principle because any disruption can affect clinical outcomes. The Dell-based private cloud environment is built to keep systems running continuously, securely, and at scale, especially in hospital and mission-critical settings.

Key ways it supports patient care and reliability include:

• Improved system reliability to support patient care and clinical workflows, helping healthcare providers maintain consistent access to critical applications and data.
• Consistent system uptime that strengthens patient and provider trust in the services Omega delivers.
• Independent scaling of compute and storage using Dell PowerEdge servers and Dell PowerStore storage, so performance can be tuned to workload needs without overprovisioning.
• Global continuity for 24/7 care aligned with Omega’s follow-the-sun delivery model, ensuring services remain available across regions.
• Resilience across geographies so workloads can be moved between regions to maintain continuity if issues arise in a specific location.

By reimagining its infrastructure around reliability and observability, Omega can better support continuous patient care while healthcare providers focus on clinical outcomes rather than IT disruptions.

Omega Healthcare is using AI and automation as core enablers in its modern infrastructure, not just as add-ons. The environment is delivered through the Dell Automation Platform, which provides orchestration, automation, and lifecycle management across the private cloud.

Key capabilities and benefits include:

• AI-driven infrastructure management with Dell AIOps, selected after risk-based analysis across four geographies to strengthen visibility and resilience.
• 360-degree global visibility into what is happening across all sites, enabling faster, data-driven decisions.
• Proactive continuity by using AI insights to move workloads between regions and maintain service levels for customers.
• Software-defined management that lets Omega orchestrate infrastructure modules with greater agility and less manual intervention.
• Support for better clinical outcomes by helping Omega’s customers accelerate patient outcomes through more reliable, intelligent operations.

With this AI-enabled, standardized, and automated foundation, Omega is positioned to scale its intelligence-driven operations and support next-generation healthcare innovation in a more predictable and efficient way.