How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service

In this customer story, discover how Dynamics 365 Customer Service with Copilot transforms customer service reps into super agents. Read the story to learn how Copilot's advanced AI capabilities empower agents to excel by streamlining processes, enhancing efficiency and ensuring superior support delivery. Ready to transition from mundane tasks to complex problem-solving and elevate customer service? Contact us to discuss how can get you started.

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How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service published by RetroFit Technologies

RetroFit Technologies, Inc. is a leading Managed Services Provider (MSP) specializing in Back-up and Disaster Recovery, Onsite Support and Maintenance, as well as Hardware Procurement. We provide our PROACTIVE Managed Services through our locally staffed, in-house NOC (Network Operations Center). Our NOC is a huge advantage to customers looking for reliable and local technical expertise.

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How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service